Returns & Exchanges
At Drew Pritchard, we take great pride in our curated collection of unique home pieces and want you to be entirely satisfied with your purchase. If your item isn't the perfect fit for your space, we offer a straightforward return process within 14 days of delivery.
Initiate Your Request
Contact our customer care team via email within 14 days of receiving your item to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Ensure the item is placed back in its original packaging with all protective materials included to prevent damage during transit.
Arrange Collection
For large furniture and architectural antiques, our specialist couriers will coordinate a convenient collection time to ensure safe handling.
Inspection and Refund
Once our warehouse team verifies the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing